How do we collect your information?
In order to offer our guests a better experience while using our Service, we may require certain identifiable information including but not limited to your name, e-mail address and phone number. We will only collect personal information in compliance with your local data protection laws. We usually collect your personal information from the information you submit during the course of your relationship with us.
Generally, this collection will occur when you:
- Contact us in person, by phone or email
- Visit our website
- Connect with us on social media.
We may collect personal information about you when you:
- Purchase or make enquiries about travel arrangements or other products and services;
- Enter competitions or register for promotions;
- Subscribe to receive updates and news from us (newsletters);
- Request travel guides from us
- Provide information, or use our services, on social media.
If you become aware that your personal information has been provided to us by another person without your consent or if you did not obtain consent before providing another person’s personal information to us, you should let us know immediately.
We strive to maintain the accuracy of your personal information that we store, however, you can assist us with this considerably by promptly contacting us if there are any changes to your personal information or if you become aware that we have inaccurate personal information relating to you (see section 13 below). We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal information that you, or a person acting on your behalf, provide to us.
What type of information do we collect?
When you fill out a form on our site or place an order we collect information in order to serve you better. While you can visit our site anonymously, you may be asked to enter your name, e-mail and phone number if you would like to request a quote on a Vacation To Costa Rica or download one of our Costa Rica Travel Guides.
How will we use your information?
- To respond to your specific needs and personalize your experience.
- To improve upon our website and list of offers.
- To maintain contact through periodic e-mails (newsletters, special offers & travel information)
- To send you information or updates about your vacation.
Note: You may unsubscribe from receiving information at any time, please just send a request to [email protected]
Cookies allow us to give you a better user experience and custom tailor or site to better fit your interests and needs. These are small files that a site or service provider transfer to the hard drive of your computer through the Internet Web Browser. You can choose to turn off Cookies in your browser settings at any time or have your computer warn you each time a cookie is being sent. Some features of our site might now work properly if the cookies are turned off, but you can alway place orders by dialing our Toll-Free Number 1(800) 996-1139 direct or through our online chat.
Do we share your information with others?
We do not share, sell, trade or pass your personally identifiable information with outside parties. This does not include trusted third parties that assist us with the operation of our site, marketing or running our business in an effort to give you the best possible service – but only as long as these parties agree to maintain complete confidentiality and keep your information private. The release of your information may be appropriate in order to comply with the law, our site policy or to protect our rights, property or safety. Non-personally identifiable information may be used for marketing, advertising or other uses.
Online Private Policy Only
1495 Canyon Blvd, Suite 209
Boulder, Colorado, USA
My Costa Rica SRL
Sabanilla, Montes de Oca, San Jose 11502
Toll Free: 1(800) 996-1139
Direct: +(506) 4052-2140